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If he uses Outlook Web App on the PC, it works perfectly. Honestly I'd just swap the user's computers and save yourself the trouble (if it is in fact one and only one user). The auto-configuration test reports success. Their time is organized by their sub ordinates like secretary, personal assistant by using shared calendar option in their outlook.
Question has a verified solution. Well after searching for a while, and having nothing work, I did my "fix all" for Outlook as a last shot in the dark. I'm the user trying to book the appointment from Outlook. I can't see user #1's free/busy schedule. However, I can see user #2's free/busy schedule. And if he uses Outlook 2010 on another PC (on a different network sub-net), it works perfectly.
Join them; it only takes a minute: Sign up Here's how it works: Anybody can ask a question Anybody can answer The best answers are voted up and rise to the Does anyone have any idea why this is happening with Outlook 2010? I have been looking everywhere that I know about in Exchange 2010. Troubleshooting Free/busy Information For Outlook 2010 For the Exchange 2010 settings, I have changed the EDP Internal URL and my HTTP redirect to the correct address.
Create a new Outlook profile for the user or configure his Outlook profile on a different machine. Sloping Binary Numbers How to build a hacking challenge that uses XSS? Reply Subscribe RELATED TOPICS: Outlook 2013 free/busy not working Outlook 2013 Scheduling Assistant not showing information. regards Sameer Shaikh Edited by sameer.aw Thursday, June 20, 2013 2:55 PM also Thursday, June 20, 2013 2:53 PM Reply | Quote 0 Sign in to vote Yep did that.
Run outlook /cleanfreebusy switch on your outlook. 0 Message Author Comment by:udas_mani ID: 379380812012-05-07 I have tried both the solution and ever recreated the profile too but it didnt fixed Outlook 2013 Free Busy Information Not Available Connect with top rated Experts 17 Experts available now in Live! There is another user that also just have Office 2010 installed that is having the same issue. 0 Message Expert Comment by:techgrl89 ID: 380736702012-06-12 Thank you vinaykrai for your guided HTML Outlook Office 365 Exclaimer Exchange How to tell Microsoft Office that a word is NOT spelled correctly Video by: Joe This Experts Exchange video Micro Tutorial shows how to tell
What do you think? Then check the "olkdisc.log" in the users temp folder and check to see if there are any differences in the log files. Unable To See Free/busy In Outlook 2013 You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. Outlook 2010 Free Busy Information Not Available Thursday, June 20, 2013 2:33 PM Reply | Quote 0 Sign in to vote how about changing profile.
Did you find if they are using cached mode? http://mixtecadigital.com/outlook-2010/unable-to-see-images-in-outlook-2010.html I checked OWA and I cannot see the scheduling assistant tab for any calendar entries I have where others have been invited to attend. Please find steps defined below and the best practices practised by the top professionals in MNCs. Not sure if the image is from 2007 or 2010 But would also check to see you and the other users have the latest Office Service Pack office 2010 http://support.microsoft.com/kb/2460049 Office No Free/busy Information Could Be Retrieved Outlook 2010
I can't do the /cleanfreebusy as the cmd is restricted for the user. Get 1:1 Help Now Advertise Here Enjoyed your answer? Go to Options, Mail, Send Messages and click on 'Empty Auto-complete List'. his comment is here I checked and there are no other delegates in my Outlook.
So, you need to check on dns resolution for the local PC and access to autodiscover.domain.com or whatever. Outlook 2013 Scheduling Assistant No Free Busy Information Could Be Retrieved IntroductionFree Busy information is a feature given by Microsoft in outlook to manage time for the users. Not a member?
If you are the one who can't see Free/Busy, check if you can set an Out of Office from Outlook. Thursday, June 20, 2013 12:42 PM Reply | Quote 0 Sign in to vote Well, yes. That is when it cemented it for me, that the Outlook client was the culprit. Outlook 2010 Cleanfreebusy In short, it will update the free/busy information. 1.
Subscribe to our monthly newsletter for tech news and trends Membership How it Works Gigs Live Careers Plans and Pricing For Business Become an Expert Resource Center About Us Who We If he can see from OWA and not from Outlook, then the issue is with his Go to Solution 3 Participants vinaykrai LVL 1 Outlook1 pronetsol techgrl89 3 Comments LVL Random Computer stuff Monday, February 11, 2013 Outlook 2010 unable to view free/busy information, and my outlook 'Fix All' If you work in a corporate IT help desk, you've probably seen http://mixtecadigital.com/outlook-2010/unable-to-reply-to-all-in-outlook-2010.html This same exact issue would affect access to free/busy because it is a web-based service and Outlook uses the autodiscover record to locate it.
Then it might be related to autodiscover, this is how I ended up forcing the connection and getting free/busy to populate: Go into the connection tab of the email account (file>account Hold down the Ctrl key, right-click the Outlook icon in the notification area, and then click Test E-mail AutoConfiguration.Verify that the correct email address is in the E-mail Address box.In the The thing is, the user can see anyone free/busy through the OWA. So, do you want me to see if I can set my Out of Office from Outlook.....or do you want me to check and see if user #1's Out of Office
What network dependencies does the free/busy info have please? Privacy statement © 2016 Microsoft.